We want to form long lasting relationships with our patients and know we can only do this by providing an exceptional level of service. Some of our customers have kindly taken the time to give us a testimonial:
Been treated again since the above visit - this a totally separate issue. Swift appt on same day and issue resolved by Rob. Once again excellent treatment.
PG
Very nice experience. Was very nervous as haven’t been to the dentist for some time now, however very welcoming team and made me feel at ease.
EC
The staff are genuinely caring and have considered my needs given I have sensitive teeth. I have had invisalign treatment, getting my gums healthier as well as veneer replacement over the last year. We also had a period of lockdown and then return with Covid 19 secure measures. I have felt entirely safe and felt more for the staff in hot weather and full PPE. I also have to thank the partner involved in getting my veneers to the right colour and fit. This is also no mean task. Cham and all the assistants were brilliant with everything. Sensitive, caring, ensuring perfection and resilient, particularly with extreme circumstances. I am now able to smile again, and my confidence is restored. The difference is significant. Thank you all so much.
EP
What a Great Practice! Rob has a great manner, is really gentle, explains everything really clearly, ably assisted by Hannah who is also great. The reception team are wonderful too, so welcoming, friendly and helpful. It's a real pleasure to visit the Dentist!
TS
The staff are genuinely caring and have considered my needs given I have sensitive teeth. I have had invisalign treatment, getting my gums healthier as well as veneer replacement over the last year. We also had a period of lockdown and then return with Covid 19 secure measures. I have felt entirely safe and felt more for the staff in hot weather and full PPE. I also have to thank the partner involved in getting my veneers to the right colour and fit. This is also no mean task. Cham and all the assistants were brilliant with everything. Sensitive, caring, ensuring perfection and resilient, particularly with extreme circumstances. I am now able to smile again, and my confidence is restored. The difference is significant. Thank you all so much.
EP
Could not recommend this practice enough. Cham is excellent - fantastic customer service and flexibility. I used to dread the dentist but not anymore.
5*.
AF
Friendly, efficient service from front desk and dental staff. Good procedures in place to make it covid - safe. The only minor gripe is it can be difficult to speak with somebody on the phone - but this could be due perhaps to reduced staff levels during the pandemic. Overall, perfectly satisfied.
RM
My experience of the surgery was excellent. The staff where extremely welcoming and they made me feel at ease with my treatment. My dentist was very professional and rose well above my expectations. I will be recommending this practice to all friends and family for future treatment. The practice will be great for nervous patients and non nervous alike. Thank you guys for my great experience.
CF
My first time settle down with a dentist in the UK. Very friendly staff and safe environment. Nice, gentle, professional, and informative. I feel well informed of all treatment arrangements.
MH
Friendly welcome to the surgery. I felt very COVID secure both in reception and in the surgery.
KB
I am an extremely nervous patient and dread a visit to the dentist. ..however I was met at the door, on time and in a friendly efficient way, strict covid rules adhered to with temperature taken, all the while being offered reassurance. I was gently taken through each of the stages of my treatment in a professional and pain free way by the dentist and his team, and a hand was there for me to hold if I needed it. Faultless and I genuinely didn't feel as though I had been to the dentist afterwards. .there was none of the usual numbness or stress headache with a mouth full of bits!! Thank you to the whole team...you will most certainly be recommended !!!
KB
I just love this Dental Practice. Everyone from the Receptionists upwards are just so warm and welcoming. My Dentist Chameera Fernando is by far the most impressive, as well as a wonderful Dentist. He is adorable.😆😆I have always loved going to the Dentist and this one is THE BEST.
AM
Cham is amazing, and has done a brilliant job on my teeth. Thank you so much for making me feel able to even attend a dentist, I’m always so nervous, and think about making an appointment ages before having the courage to call up, but Cham is skilled, so professional at his job, makes me relax and I have 100% faith in his ability. Highly recommend.
HB
I am very happy with this practice. I transferred with my dentist Chameera Fernando to continue treatment at this surgery and the professionalism and treatment I have received is first class. The surgery is very welcoming and any nerves are left at the door. I would strongly recommend this surgery if you would like first class treatment. Harriet the dental nurse with Dr Fernando is so helpful and extremely professional. Very contented patient.
GD
Another great appointment with Rob to sort my filling out, always so friendly and professional, have no hesitation in recommending at all.
TO